I have 20 years of experience, and specialize in the field of plain language with specific knowledge in the areas of legal language, financial language and health language. I have published on such topics as plain language, cross-cultural communication, and technical writing. I have testified on whether certain documents met the required standards for plain language. I am passionate about my work — both my academic work and my consulting work. I truly believe that people have the right to understand the information that affects their lives, and governments and corporations benefit greatly by explaining information so people can understand and use it.