I have 40 years of experience and specialize in the field of quality and business processes with specific knowledge in the areas of quality management, business leadership and operational systems. I have published on such topics as quality management, effective leadership and business process improvement. I have testified 12 times on topics such as standard of care, foreseeable risk and standards compliance. I was a member of NASA’s Mission Control Team in Houston for 14 years and a member of the Apollo 13 disaster recovery team.