I have 26 years of experience, and specialize in the field of hospitality management with specific knowledge in the areas of hotel operations, training and development and curriculum development. I have published on such topics as multiculturalism, better customer service and HR management, marketing mix and performance evaluation. I was bron in Myanmar (Burma), spent my childhood in Bangla Desh, youth in Pakistan, university education in the USA. Working in the hospitality industry in the USA, Pakistan, Australia and New Zealand.