I have 30 years of experience, and specialize in the field of emergency medical services (EMS) with specific knowledge in the areas of EMS management, 9-1-1 public safety answering point (PSAP) management and law enforcement issues. I have published on such topics as homelessness. I have testified 25 times on topics such as non transport issues, 911 call handling and medical malpractice for paramedics.